Our Data Recovery Lab in NDG, Montreal
Vital Data Recovery operates a fully equipped professional data recovery laboratory located in Notre-Dame-de-Grâce (NDG), Montreal.
Laboratory address:
3333 Cavendish Blvd, Suite 240
Notre-Dame-de-Grâce (NDG), Montreal, QC H4B 2M5
Quebec, Canada
NDG is easily accessible from downtown Montreal, the West Island, Laval and the South Shore. Devices may be dropped off and picked up in person, or shipped directly to our NDG lab. We also receive devices by mail from across Quebec, Canada and internationally.
All diagnostics, media repairs and data recovery operations are performed at our Montreal laboratory. Devices are handled entirely in-house and are never forwarded to third-party facilities, other cities or countries. This ensures full technical control, data confidentiality and consistent recovery quality throughout the entire process.
Inside the Clean Room Bench
Class 100 (ISO Class 5) Clean Room Bench
When a hard drive has physical damage, it cannot be opened safely in a normal room. Once internal components are exposed, even microscopic airborne particles can contaminate the platter surface and lead to permanent data loss.
For this reason, internal hard drive operations are performed inside a Class 100 (ISO Class 5) clean room bench. The bench provides localized laminar airflow and HEPA filtration to protect exposed media during sensitive procedures.
This controlled environment is used for operations such as head stack replacements, platter transfers and other internal repairs where contamination control is critical to recovery success.
All clean bench work is performed in-house at our Montreal laboratory. Devices are not forwarded to third-party facilities or external labs, ensuring controlled handling and consistent recovery conditions.
Professional Data Recovery Equipment
Tools Designed for Complex Recovery Work
Modern data loss cases rarely have simple causes. Firmware damage, unstable electronics, degraded NAND memory and partially readable media often make standard software tools ineffective. Recovering data in these scenarios requires direct, low-level interaction with the device.
Our laboratory is equipped with multiple PC-3000 platforms from ACELab, covering HDD, RAID, SAS/SCSI, SSD and Flash storage. These systems allow controlled access to drives below the operating system level, enabling firmware repairs, safe read strategies and complex RAID reconstruction that cannot be performed using conventional recovery software.
When electronic failures prevent a drive from powering up or communicating correctly, recovery depends on precise diagnostics and board-level repair. Our lab uses multimeters, oscilloscopes and logic analyzers, along with stereo microscopes and professional microsoldering stations, to trace faults and restore critical power and signal paths.
In physical failure cases, the drive itself remains the only mechanism capable of reading its own magnetic or solid-state media. Before any data extraction can begin, damaged components such as heads, controllers or related subsystems must be stabilized or replaced.
To support this process, we maintain a comprehensive inventory of donor drives and compatible components covering a wide range of manufacturers, models and revisions. This combination of specialized equipment, donor availability and hands-on expertise allows us to safely approach recovery cases that cannot be addressed outside of a professional laboratory environment.
A Founder-Led Data Recovery Lab
Hands-On Data Recovery Experience Since 1992
Vital Data Recovery is a founder-led laboratory built around the hands-on expertise of a Principal Data Recovery Specialist with practical experience in data recovery dating back to 1992, well before the field became a standardized commercial service.
This background spans the full evolution of digital storage technologies — from early IDE and SCSI systems to modern high-density HDDs, SSDs, RAID arrays and enterprise storage platforms. The lab’s tools, workflows and recovery strategies reflect techniques refined through decades of real-world failures, not templated procedures.
For complex and high-risk cases, the same Lead Data Recovery Specialist directly oversees the diagnostic process, recovery strategy, clean bench operations and final data verification. Support tasks may be delegated, but critical recovery decisions are not.
Many clients and IT professionals turn to the lab after unsuccessful recovery attempts elsewhere, when only a single carefully planned intervention remains possible. In these cases, long-term hands-on experience — rather than automated tools or generic workflows — determines the outcome.
By keeping the same lead recovery specialist involved from the initial diagnosis through clean bench work and final data verification, each critical case is handled with clear ownership, ensuring precision and a level of technical control rarely available in volume-driven or outsourced recovery environments.
Trusted by IT Professionals & Businesses
Kelsey Brandin (Local Guide)
Extremely professional, informative, and helpful. Vitali explained in depth what was happening with each drive and outlined the whole process from start to finish. Elena’s fast and helpful email correspondence made everything smooth. I wouldn’t trust a delicate recovery of sensitive data to anyone else.
Michael Pitts
The server drive was badly damaged and unreadable, and we were expecting the worst just before tax receipts had to be issued. Vital Data Recovery recovered 95% of our most current database files and we restored the rest from backups. We are 100% back online and we can thank Vital for this.
Joel Joseph (Local Guide)
Located in an office building in NDG, he’s got a professional setup where he can open your hard drives in an ultra-clean environment to recover data. Good data recovery specialists are hard to find and it’s good to have one on hand just in case. He even offers free estimates.
Daniel Rheault
I know the data recovery field well — my company works in IT services. The equipment they use is worth a small fortune, yet their prices are really honest. They’ve recovered 100% of every task I’ve given them. Other companies now send drives overseas with higher prices and unacceptable delays; I trust Vital Data Recovery 100%.
