Need Data Recovery?
When facing a hard drive crash, SSD controller failure, RAID degradation, accidental deletion, or NAS malfunction, ask yourself first: does this require professional data recovery? Software might work for simple deletions on healthy drives, but physical damage, clicking noises, or failed rebuilds demand cleanroom experts immediately to avoid permanent loss.
We handle complex HDD, SATA/NVMe SSD, and RAID recovery cases where failure conditions require specialized tools, cleanroom procedures, and senior-level expertise.
Drive suddenly stopped working during normal use or file transfer
Files became inaccessible, disappeared, or cannot be opened
External drive is detected but freezes, disconnects, or shows errors
System asks to initialize, format, or repair the disk
NAS or RAID system became unavailable after a failure, rebuild, or restart
Data lost after an unexpected shutdown, update, or system crash
We serve Montreal and clients across Quebec, including Quebec City, Gatineau, Trois-Rivières, Saguenay, Sherbrooke.
Most shipped devices reach our Montreal lab within one to two business days, depending on the courier. After the device arrives, we perform a diagnostic evaluation and contact you with the confirmed recovery options.
Local Lab vs Sent Out of Quebec
How Most Services Operate
In Quebec, only a limited number of facilities perform data recovery work in-house. Many companies operate as intermediaries, accepting devices locally and forwarding them to external labs.
Device is received at a local office or drop-off point
Then shipped to another province or country for processing
Communication passes through an intermediary rather than the lab
When a device is transferred between locations, process visibility becomes less direct and turnaround time may increase depending on logistics and coordination.
In-House Montreal Laboratory
At Vital Data Recovery, all work is performed in our Montreal laboratory. Devices are evaluated and processed locally, without third-party involvement or forwarding outside Quebec.
Direct access to the recovery team performing the work
No shipping between multiple facilities
Evaluation and recovery handled in one controlled environment
We serve clients across Quebec with direct access to our Montreal lab and a structured process from evaluation to recovery.
How the Recovery Process Works
Our recovery process is structured to keep each step clear, controlled, and transparent from evaluation to final delivery.
Step-by-Step Process
Send or courier the device to our Montreal laboratory
Diagnostic evaluation to determine the exact failure condition
Detailed quote outlining the proposed recovery procedure
Recovery begins only after your approval
File list provided before delivery to verify recovered data
Evaluation is typically completed within 24 hours after the device arrives at the lab.
Standard recovery cases usually take 2–10 business days, depending on the failure type and device condition.
Typical Recovery Cost
The cost of data recovery depends on the device type and the nature of the failure.
Pricing reflects the actual work required for recovery. There are no flat rates and no hidden fees.
Professional recovery starts with evaluation
Operational track record
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Operating since 2003: Continuous in-lab data recovery operations in Montreal.
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Devices processed: Thousands of HDD, SSD, RAID, and flash devices evaluated and recovered.
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In-house laboratory only: All work performed locally in our Montreal lab.
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No outsourcing policy: Devices are not sent to third-party facilities.
Trusted on Google.
How to Get Started
Please fill out our Request Evaluation form first. Then drop off your device at our Montreal lab in NDG, or send it via Purolator or Canada Post.
Most evaluations are completed within 24 hours. After evaluation, we explain what failed, what recovery may involve, and provide a fixed quote. Then you decide how to proceed. What can be recovered becomes clear during recovery.
Request Evaluation